Shopping FAQs

Shipping

How will my order ship? 

We ship orders using FedEx or USPS with a verified tracking number for online tracking and delivery confirmation.  

Standard Shipping 

Continental U.S. Address

Standard delivery time is 2-5 business days for continental U.S. destinations. Shipping and handling charges are a flat rate of $5.95 for all orders using Standard Shipping and FREE for orders $50.00 or more within the continental 48 U.S. states only. Orders placed after 3:00 p.m. Central Time will be considered placed the next business day. Orders received over the weekend may not process for shipment until Monday. Shipping carriers may deliver your package on a Saturday and do not deliver on Sunday nor national holidays.  Some areas may require more time for delivery. 

Non-Continental U.S. Address

Orders to Alaska and Hawaii are not eligible for free shipping and will be charged $5.95 for Standard Shipping.

Non-U.S. Address

International Orders are not eligible for free shipping and will be charged $33.95 for Standard Shipping, $49.99 for 3-5 days delivery by UPS

How can I track my order? When will my items arrive? 

Once your order is shipped, you will receive a shipping confirmation email with tracking number and link. You can also track your order’s shipment by entering your tracking number at: www.fedex.com or www.usps.com.  Please allow for 2-8 business days for arrival after your order is placed (depending on location) if you selected the Standard shipping method.

Some of the items I ordered did not arrive with my order. Where are they? 

Occasionally, for reasons we can’t control, we are unable to ship an item that appeared to be in stock when the order was placed.  In these cases a refund of the unshipped item(s) will be issued. Payments made with a credit card will be refunded to the card used for your order.

Shopping

What are my payment options? 

We accept all major credit cards (Visa, MasterCard, American Express, and Discover Credit and Debit Cards) and PayPal.

We DO NOT accept orders over $500.00.

Promotional Codes or Coupon Codes can be entered into your cart and the affect will be visible once the ADD button is clicked.

Each promotion varies in what is eligible and the minimum order, see that promotion’s Terms and Conditions for details. Terms and conditions can be found in the email or printed content next to the promotional code itself.